If you have opened a casino cashier recently and seen the name Payz where you expected ecoPayz, nothing has gone wrong. The two names refer to the same service. ecoPayz rebranded to Payz in mid-2023, and while the brand name changed, the accounts, the regulation, and the core product are identical. Many Canadian casino sites have not updated their cashier integrations, so you will still see ecoPayz listed at some operators even today.
This guide covers everything a Canadian player needs to know about using ecoPayz (Payz) at online casinos in 2026: how the wallet works, exactly what fees to expect, how the account tier system affects your withdrawal options, and how it compares to Interac and other e-wallets.
For the wider picture of payment options at Canadian casino sites, see our casino payment methods guide.
$ 2000 Bonus + 100 Free Spins
100% bonus up to $500
+ 200 Free Spins
100% Up To $750 + 100 Free Spins
20 NO DEPOSIT FREE SPINS UPON SIGN UP!
100% BONUS UP TO $2,000
+ 100 Free Spins
100% Welcome bonus up to C$750
140 Free Spins
First deposit will be matched up to $400
Following two are matched up to $300 each
Welcome deposit bonus up to $1600
50 Free Spins
Welcome Bonus 100% up to $500
20 No-Deposit Spins
200% First Deposit match up to $500
490% Welcome Bonus up to $3050
1000 Free Spins
Get $100 Welcome Package
Plus 50 Free Spins
What Is ecoPayz (Payz)?
ecoPayz is a digital e-wallet operated by PSI-Pay Ltd, a London-based payment institution authorised by the UK Financial Conduct Authority. The company launched in 2000 under the name ecoCard, rebranded to ecoPayz in 2013, and rebranded again to Payz in 2023. It has been trading continuously for over 25 years without a consumer-facing security incident.
The product works similarly to PayPal or Skrill. You create a free account, fund it from a bank account or payment card, and then use the wallet balance to deposit at casino sites. The casino sees the wallet transaction rather than your bank details, which is the core privacy appeal.
In Canada, ecoPayz supports CAD and is accepted at a solid range of offshore-licensed casino operators. It is not available at Ontario AGCO-licensed casinos, which operate under different payment compliance rules. If you play at Ontario casinos, Interac and PayPal are more relevant options.
The Payz rebrand in practice: Your existing ecoPayz account is now a Payz account. If you are new to the service, you sign up at payz.com. When you arrive at a casino cashier and see ecoPayz listed, that integration still works — the wallet login and payment process are unchanged.
ecoPayz Account Tiers: What They Mean for Canadian Players
This is the part most guides either skip or bury, and it causes real problems for players on their first withdrawal attempt. Payz uses a five-tier account system. Every new account starts at Classic tier. The tier affects your FX rates, your transfer limits, and critically, your ability to withdraw to a bank account.
| Account Tier | Bank Withdrawal | FX Rate | How to Reach It |
|---|---|---|---|
| Classic | Not available | N/A | Default on sign-up |
| Silver | Available | 2.99% | Complete identity verification (KYC) |
| Gold | Available | 1.49% | ~C$33,000 in quarterly merchant deposits |
| Platinum | Available | 1.25% | Higher volume thresholds |
| VIP | Available | Negotiated | Invitation only |
The most important takeaway: If you sign up for a Payz account and skip the identity verification step, you will not be able to withdraw your casino winnings to your bank. Bank withdrawal functionality is locked at Classic tier. Completing KYC — submitting a government-issued photo ID and proof of address — upgrades you to Silver automatically and unlocks bank withdrawals.
Do this before you make your first casino deposit. It takes a few minutes and avoids a frustrating delay when you want to cash out.
How to Load Your ecoPayz Account in Canada
Before you can deposit at a casino, you need funds in your Payz wallet. Canadian players have several loading options:
Interac e-Transfer (recommended): This is the free loading option. As a Canadian player, you can fund your Payz account via Interac at no charge from either side. Transfer times are fast — typically within minutes. This makes the combination of Interac and Payz an effective way to move money from your bank to a casino without paying any loading fees.
Debit or credit card: Card loading carries a 3.5% fee. On a C$200 deposit, that is C$7 straight to processing costs before you even touch the casino. Unless Interac loading is not available to you for some reason, card loading is the option to avoid.
Bank transfer: Direct bank transfers to your Payz account are available but take 1 to 3 business days. The fee structure varies but is generally lower than card loading.
From another Payz account: Payz-to-Payz transfers are free from Gold VIP level and above. At Silver and Classic tier, fees apply.
How to Deposit at an ecoPayz Casino: Step by Step
Once your Payz wallet has funds in it, depositing at a casino is straightforward:
- Log into your casino account and navigate to the cashier or banking section
- Select ecoPayz or Payz as your deposit method (both names point to the same integration)
- Enter the amount you want to deposit, staying within your chosen casino’s minimum and maximum limits
- A secure login window will open prompting you to sign into your Payz account
- Confirm the payment within your Payz account
- Funds appear in your casino balance instantly
The minimum deposit at most Canadian-facing casino sites is C$10, though individual operators set their own limits. Check the cashier before your first deposit if you are working with a tight budget.
Before you deposit: If you are planning to claim a welcome bonus, read the bonus terms first. Some casinos exclude e-wallet deposits from welcome offer eligibility, or apply different wagering conditions to e-wallet deposits. See the bonus eligibility section further down this page.
How to Withdraw Casino Winnings to ecoPayz: Step by Step
- Make sure you have completed KYC verification on your Payz account — Silver tier or above is required for bank withdrawals
- Complete any wagering requirements on your casino account before requesting a withdrawal
- Navigate to the casino cashier and select the withdrawal section
- Choose ecoPayz or Payz as your withdrawal method
- Enter the withdrawal amount
- Submit the request and wait for casino processing — this typically takes 24 to 48 hours
- Once approved, funds arrive in your Payz wallet quickly
- From your Payz wallet, initiate a bank transfer to move the funds to your Canadian bank account — this takes a further 1 to 3 business days
Total time from withdrawal request to funds in your bank: usually 2 to 5 business days depending on how fast the casino’s finance team processes the request. For consistently faster payouts, the fastest payout casinos on our list process withdrawals in under 24 hours.
ecoPayz Fees: Full Breakdown for Canadian Players
Transparency on fees is where this service gets complicated. Here is an honest breakdown:
| Transaction Type | Fee |
|---|---|
| Payz account creation | Free |
| Loading via Interac e-Transfer (Canada) | Free |
| Loading via debit or credit card | 3.5% |
| Loading via bank transfer | 0% to 7% depending on bank and method |
| Casino deposit from Payz wallet | Free at most casinos |
| Casino withdrawal to Payz wallet | Free at most casinos |
| Payz to bank withdrawal (Silver+) | Typically free or low flat fee |
| Currency conversion (Silver) | 2.99% |
| Currency conversion (Gold) | 1.49% |
| Currency conversion (Platinum) | 1.25% |
| Inactivity fee | Applies after extended period of no use |
The practical summary for Canadian players: If you load via Interac and play in CAD, your fee exposure is minimal. The 3.5% card loading fee and the FX conversion rates are the costs to avoid by using Interac loading and keeping your account in Canadian dollars.
Currency conversion only bites if you hold funds in one currency and transact in another. Depositing in CAD at a CAD-accepting casino with a CAD-denominated Payz account means no FX fees.
ecoPayz vs Alternatives: Honest Comparison
| Method | Deposit Speed | Withdrawal Speed | Main Fee | Bonus Eligible | Bank Details Shared? |
|---|---|---|---|---|---|
| ecoPayz (Payz) | Instant | 24-48 hours to wallet, +1-3 days to bank | 3.5% card loading; Interac loading free | Sometimes (check terms) | No |
| Interac e-Transfer | Instant | 24-48 hours | Minimal bank fee | Yes, almost always | No |
| Skrill | Instant | Same-day to 24 hours | Inactivity fee; FX at 3.99% base | Often excluded | No |
| Neteller | Instant | Same-day to 24 hours | Inactivity fee; FX at 3.99% base | Often excluded | No |
| MuchBetter | Instant | Same-day | Minimal | Usually eligible | No |
| PayPal | Instant | 24-48 hours | None | Usually eligible | No |
When ecoPayz makes sense over Interac: If your bank blocks gambling transactions — a common issue with Canadian banks and credit card MCC codes — routing through Payz separates the casino transaction from your bank entirely. Your bank statement shows a transfer to Payz, not a casino deposit. For players who want that layer of privacy from their banking history, ecoPayz is a genuine solution.
When Interac is the better choice: If your bank freely allows gambling-related transfers and you want the simplest, cheapest process with no third-party account to manage, Interac e-Transfer covers everything ecoPayz does for less friction and zero loading fees.
For real money casino play where you want to keep transactions clean and private, ecoPayz sits alongside Skrill and Neteller as a solid e-wallet option. MuchBetter is worth considering if speed and lower fees are the priority.
The Virtual ecoCard: What Canadian Players Can and Cannot Do
Payz offers a virtual card product (previously called ecoVirtualcard, now the Payz virtual card) that works anywhere Mastercard is accepted online. This is useful if you want to use your Payz wallet balance at a casino or merchant that does not have a direct Payz integration.
What Canadian players cannot do: Order a physical Payz Mastercard. Physical cards are currently available only to residents of the UK and the EU/EEA. Canadian accounts are limited to the virtual card product.
In practice, this rarely matters for casino use since the direct wallet integration covers deposits and withdrawals at all supporting casinos. The virtual card becomes relevant if you want to use your Payz balance at a site that does not have a Payz/ecoPayz cashier option but does accept Mastercard.
ecoVoucher: The Prepaid Alternative Within the Payz Ecosystem
Payz also issues ecoVoucher, a prepaid voucher product that works similarly to Paysafecard. You purchase an ecoVoucher, which gives you a voucher code that can be redeemed at participating casinos. This is the completely bank-free option within the Payz ecosystem — useful if you want to deposit a fixed amount with no wallet account required.
ecoVoucher is accepted at most casinos that already support Payz directly. It is primarily a deposit-only tool; withdrawals require a full Payz wallet account.
Bonus Eligibility at ecoPayz Casinos
This is one of the most common questions and the answer is more favourable than it is for Skrill or Neteller. ecoPayz is excluded from welcome bonus eligibility less frequently than the Paysafe-owned e-wallets. That said, “less frequently” does not mean “never” — some Canadian-facing casino operators do restrict e-wallet deposits from bonus access, and Payz sometimes falls into that category.
The rule is the same as with any payment method: read the bonus terms before depositing. Look for a section titled “restricted payment methods” or “excluded methods.” If ecoPayz or e-wallets are listed there, use a different method for your first deposit to claim the bonus, then switch to Payz for subsequent deposits.
If you are looking for a welcome bonus or sign-up bonus specifically, confirm payment method eligibility before you deposit. Our no deposit bonus and free spins no deposit pages list offers that do not require any deposit method selection at all.
Is ecoPayz Safe for Canadian Casino Players?
Yes. PSI-Pay Ltd has held FCA authorisation since 2011 and has operated continuously since 2000 without a significant consumer security incident. Key protections include:
- SSL encryption across the platform, certified by Thawte
- PCI DSS compliance for payment card data
- Two-factor authentication available on all accounts
- Segregated customer funds — your balance is held separately from the company’s operating capital
- Mandatory KYC before bank withdrawal access is granted
Using ecoPayz is legal for Canadian players. Canada’s gambling laws primarily regulate operators, not individual players using legal payment services. Provided the casino you choose holds appropriate licensing, transacting via ecoPayz carries no legal risk.
How We Select ecoPayz Casinos
The casino listings on this page are assessed against the following criteria:
Licensing: Only operators holding active licences from recognised authorities are included. For Canadian players this typically means the Kahnawake Gaming Commission, the Malta Gaming Authority, or Curaçao eGaming. Ontario players should look specifically for AGCO-licensed operators.
Confirmed ecoPayz acceptance: We verify that the payment method is functional in the cashier for both deposits and withdrawals, not just listed as an option.
Withdrawal processing speed: Casinos that consistently delay withdrawals beyond their stated timelines are excluded.
KYC process clarity: Operators who make the verification process unnecessarily opaque or use it to delay legitimate withdrawals are not recommended.
Bonus terms transparency: Clear, accessible bonus terms with realistic wagering requirements are a baseline requirement. For more on evaluating bonuses, see our casino bonuses hub.
Pros and Cons of Using ecoPayz at Canadian Online Casinos
Pros
- Bank details never shared with the casino
- Instant deposits once wallet is funded
- Free loading via Interac e-Transfer — no fees if you use this method
- Accepted at a wide range of offshore Canadian-facing operators
- FX rates lower than Skrill and Neteller at equivalent tier (2.99% base vs 3.99%)
- Less frequently excluded from bonuses than Skrill or Neteller
- FCA-regulated with 25-year operating history
- Dedicated mobile app (iOS and Android)
Cons
- Bank withdrawal locked at Classic tier — you must complete KYC to access it
- 3.5% fee for card loading — punishing if you do not use Interac
- Physical Mastercard not available for Canadian residents
- Inactivity fee applies if you do not use the account regularly
- Not accepted at Ontario AGCO-licensed casinos
- Acceptance has thinned slightly in recent years — always check the cashier before depositing
- Total withdrawal time (casino to bank) can reach 5 business days in the slower scenario
FAQ
Is ecoPayz the same as Payz?
Yes. ecoPayz rebranded to Payz in mid-2023. The underlying company, PSI-Pay Ltd, and its FCA authorisation are unchanged. Your existing ecoPayz account is now a Payz account. Many Canadian casino cashiers still display the ecoPayz name because operators have not updated their payment integrations, but both names connect to the same wallet.
How do I load my ecoPayz account in Canada for free?
Canadian players can load their Payz wallet via Interac e-Transfer at no charge. This is the recommended loading method. Avoid card loading, which carries a 3.5% fee.
Why can’t I withdraw from my ecoPayz account to my bank?
Bank withdrawal is only available from Silver VIP account level and above. New accounts start at Classic tier, which does not include bank withdrawal. You need to complete identity verification — upload a government-issued photo ID and proof of address — to reach Silver automatically. Do this immediately after creating your account, not when you try to withdraw.
How long do ecoPayz casino withdrawals take in Canada?
Casino processing typically takes 24 to 48 hours. Once the funds reach your Payz wallet, transferring to your bank takes a further 1 to 3 business days. Total time is usually 2 to 5 business days from the withdrawal request.
Can I use ecoPayz at Ontario online casinos?
No. Ontario’s regulated online casino market, governed by AGCO and iGaming Ontario, requires operators to use approved payment processors. ecoPayz (Payz) is not among them. Ontario players should use Interac, PayPal, or bank cards. See our Ontario casinos guide for full details.
Does depositing with ecoPayz affect my welcome bonus eligibility?
Sometimes. ecoPayz is excluded from bonus eligibility at some casinos, particularly those that restrict all e-wallet deposits. This is less common with ecoPayz than with Skrill or Neteller, but it happens. Always read the bonus terms before depositing.
What is the minimum deposit at ecoPayz casinos?
Most Canadian-facing casinos set the minimum ecoPayz deposit at C$10. Some operators set minimums at C$20 or C$25. Check the cashier at your chosen site before funding your Payz wallet.
Can I get a physical ecoPayz Mastercard in Canada?
No. Physical Payz Mastercards are currently available only to UK and EU/EEA residents. Canadian players have access to the virtual Payz card, which works for online transactions wherever Mastercard is accepted, but there is no physical card for Canadian accounts.
What is ecoVoucher?
ecoVoucher is a prepaid voucher product within the Payz ecosystem. You purchase a voucher code and redeem it at participating casinos as a deposit method. It requires no wallet account and provides complete banking separation. Withdrawals are not available via ecoVoucher — you need a full Payz wallet account for that.
Is ecoPayz legal to use for online casino deposits in Canada?
Yes. Canada’s gambling laws regulate operators, not individual players making deposits through legal payment services. PSI-Pay Ltd (Payz) is FCA-authorised and legally operating in Canada. Provided the casino you play at holds appropriate licensing, using ecoPayz carries no legal risk for the player.
